Thank you for shopping at triomotors.eu. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Return Process
- You can request a return directly through your account on triomotors.eu - simply go to your order and click “Request return”.
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Alternatively, you can contact us at triomotors1e@gmail.com with your order number and reason for return.
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We will provide you with the return instructions.
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Please note that you are responsible for the return shipping costs. Shipping costs are non-refundable.
Refunds
Once we receive your item, we will inspect it and notify you about the status of your refund.
If the return is approved, we will initiate a refund to your original method of payment.
Refunds may take several business days to appear, depending on your payment provider.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us at triomotors1e@gmail.com within 48 hours of receiving the order.
Be sure to include photos of the item(s) for a quicker resolution.
Contact us
If you have any questions about our Return Policy, feel free to contact us at triomotors1e@gmail.com.